Canva

AcceptedHalocard is accepted

Halocard is accepted at Canva. Canva accepts Visa, Mastercard, American Express, Discover, JCB and Diners cards, plus PayPal and Apple Pay. Add your card on canva.com in a web browser, because Canva only lets you manage payment methods on the web and bills app subscriptions through Apple or Google.

What payment methods does Canva accept?

Accepted

AcceptedHalocard
AcceptedCredit Cards
AcceptedDebit Cards
AcceptedApple Pay
AcceptedGoogle Pay
AcceptedPayPal

Not accepted

Not acceptedPrepaid Cards
Not acceptedBank Transfer (ACH)
Not acceptedCryptocurrency
Not acceptedStablecoins

How does Canva appear on my statement?

Canva
Canva*invoice_id
APPLE*Canva
GOOGLE*Canva
Canva UK Operations Ltd
Ebx*Canva
Ebn*Canva
Ebw*Canva

What merchant category (MCC) is Canva?

7333Commercial photography, art and graphics

What is Halocard?

A US-issued Visa credit card that works like a debit card, with a separate virtual card for each merchant you pay. Lock a card to pause a subscription, or cancel it so the merchant can no longer charge that number.

Pay Canva from its own card and stop the renewals whenever you choose.

Get Your Halocard

Halocard on a phone, with Halocard metal cards fanned behind it

How to pay for Canva with Halocard

Create a card for Canva in Halocard

In your Halocard dashboard, create a new card, name it Canva and set a limit that covers what you are about to pay.

Add the card under Settings, then Billing

In a web browser, open your account profile (on mobile, tap More). Select Settings, then Billing. In the Payment method section select Add, enter the card details and select Save.

Make it the default so renewals use it

Canva charges renewals to the default payment method. Under Billing, select Manage in the Payment method section, select More next to the card, then Set as default.

Official payment guidance from Canva

Supported payment options: https://www.canva.com/help/payment-options/
Add or change your payment method: https://www.canva.com/help/account-payment-method/
Failed or incomplete payments: https://www.canva.com/help/failed-payments/

Get Your Halocard for Canva

Tips for successful payments at Canva

AcceptedOn a Canva team, you are the owner or an administrator. Only they can manage the team's payment methods.
AcceptedThe currency at checkout looks right. Canva picks it from your location, and the card must allow payments in it.
AcceptedEnter the billing name and address exactly as they appear on your Halocard.
AcceptedSet the card limit above the full amount, including any hold Canva places at checkout.

Why do Canva payments decline?

"We are unable to process payments with credit cards at the moment": Canva links this message to the browser or network, not the card. Turn off ad blockers and extensions, try a private window or another browser, or leave a corporate network, then try again.
Card error: the payment was not authorized or was flagged as fraud: Check in your Halocard dashboard that the card is active and has room for the amount, then try again. Canva says the issuer can explain a decline if you give the date, time, currency and amount.
Wrong billing country or ZIP code: Enter the billing country and ZIP code shown in your Halocard dashboard, then try the payment again.
Renewal failed on the billing date: Premium features stay on while Canva retries for 16 days. Update the card under Settings, then Billing, before then, or the account moves to the Free plan.

Canva payment FAQ

Where do I change my payment method in Canva?

In a web browser, go to Settings, then Billing. Under Plan, select More, then Update payment method. If you subscribed in the iPhone or Android app, change it in your Apple or Google account instead. See Add or change your payment method.

Why did Canva charge me?

Canva plans renew automatically. You are billed when you upgrade and then every month or year, or when a free trial ends. You can switch between monthly and yearly under Billing in Settings. See Learn about billing frequency for Canva plans.

Can I pay for Canva with PayPal?

Yes. PayPal is on Canva's supported payment options list. Canva's PayPal help says it works in USD, EUR, GBP, AUD, SGD, MXN and CAD.

Does Canva take Apple Pay?

Yes, on the website. Canva takes Apple Pay for one-time purchases on canva.com. Subscriptions and free trials work with Apple Pay only on iOS mobile web, not in the desktop browser. These are billed by Canva, not Apple. See Pay using Apple Pay.

About Canva

Canva is an online design and publishing platform founded in 2013 and headquartered in Sydney, Australia. It is used to make presentations, social media posts, videos, documents, websites and print products. It has a free plan and paid Canva Pro and Canva Teams subscriptions, and serves individuals, businesses and schools in 190 countries.

Website: canva.com
Support: canva.com/help
Billed by: Canva US, Inc.
Billing region: United States ($USD)