Anthropic (Claude)

AcceptedHalocard is accepted

Halocard is accepted at Anthropic. Anthropic accepts credit and debit cards for Claude Pro, Max and Team plans and for API credits bought on the web. It does not take PayPal, Venmo or other third-party payment processors. Plans bought in the iPhone or Android app are billed by Apple or Google instead.

Halocard has processed 5,000+ transactions for Anthropic

What payment methods does Anthropic accept?

Accepted

AcceptedHalocard
AcceptedCredit Cards
AcceptedDebit Cards
AcceptedApple Pay
AcceptedGoogle Pay
Accepted with conditionsBank Transfer (ACH)Only for self-serve Enterprise plans and API accounts on monthly invoicing, not for Pro, Max or Team plans.

Not accepted

Not acceptedPrepaid Cards
Not acceptedPayPal
Not acceptedCryptocurrency
Not acceptedStablecoins

How does Anthropic appear on my statement?

ANTHROPIC
ANTHROPIC* CLAUDE
ANTHROPIC PBC
CLAUDE.AI
APPLE.COM/BILL
GOOGLE*ANTHROPIC

What merchant category (MCC) is Anthropic?

5734Computer software stores

What is Halocard?

A US-issued Visa credit card that works like a debit card, with a separate virtual card for each merchant you pay. Lock a card to pause a subscription, or cancel it so the merchant can no longer charge that number.

Pay Anthropic from its own card and stop the renewals whenever you choose.

Get Your Halocard

Halocard on a phone, with Halocard metal cards fanned behind it

How to pay for Anthropic with Halocard

Create a card for Anthropic in Halocard

In your Halocard dashboard, create a new card, name it Anthropic and set a limit that covers what you are about to pay.

Upgrade under Settings, then Billing on claude.ai

On claude.ai, click your initials in the lower left corner and choose Settings, then Billing. Click Upgrade plan, then Get Pro plan or Upgrade to Max. Choose monthly or annual, enter the card details and click Subscribe.

Change the card on a plan you already have

Under Settings, then Billing, click Update next to your payment method, enter the new card details and click Update. The new card is charged at the next renewal and replaces the old one.

For API credits, pay in the Claude Console

Log in to the Console with an Admin or Billing role and open Settings, then Billing. Click Buy credits, enter the amount and confirm. To change the card, click the pencil icon next to the payment method. Auto-reload can top up when the balance falls below a level you choose.

Official payment guidance from Halocard

Can I use Halocard for Anthropic (Claude) and OpenAI (ChatGPT)?: https://support.halocard.co/en/article/can-i-use-halocard-for-anthropic-claude-and-openai-chatgpt-1iu2pdq/

Official payment guidance from Anthropic

Paid plan billing FAQs: https://support.claude.com/en/articles/8325618-paid-plan-billing-faqs
Why was my card declined: https://support.claude.com/en/articles/9402418-why-was-my-card-declined
Paying for API usage: https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage

Get Your Halocard for Anthropic

Tips for successful payments at Anthropic

AcceptedFor API credits, log in to the Claude Console with an Admin or Billing role. Only those roles can buy credits or change the payment method.
AcceptedOn a Team plan, only an organization Owner can add or update the payment method, under Organization settings, then Billing.
AcceptedIf you subscribed in the iPhone or Android app, add your card on the Claude website to enable and buy usage credits. The app cannot do it.
AcceptedEnter the billing name and address exactly as they appear on your Halocard.

Why do Anthropic payments decline?

Billing location not supported: Check that the card's billing address and its country are on Anthropic's supported billing locations list, and that the address you enter is in that country.
Billing address does not match the bank's record: Enter the billing address exactly as your card issuer has it on file, then try again. Anthropic says even a missing accent or a misspelled street name can cause a decline.
3D Secure verification not completed: Finish the check when the bank asks for it, by one-time code or in the bank's app, then try the payment again.
Unsupported payment method, such as PayPal or Venmo: Anthropic takes cards only on Pro, Max and Team. Enter a card directly instead of paying through a third-party processor.

Anthropic payment FAQ

How does Claude billing work?

Pro and Max plans are charged to the card on file at the start of each monthly or annual period and renew until you cancel. Usage credits and API credits are prepaid and billed separately, with their own receipts. Invoices are under Settings, then Billing, and are emailed with the subject line Your receipt from Anthropic. If you subscribed in the iPhone or Android app, Apple or Google bills you and holds your receipts.

Why did my Claude payment fail?

Anthropic's card declined article lists the usual causes: a billing location it does not support, a billing address that does not match the bank's record, an unfinished 3D Secure check, an unsupported method such as PayPal, or insufficient funds. Fix the cause and try again. Anthropic also suggests trying later, since temporary network problems can clear on their own, and asking the bank for the decline reason.

What is the ANTHROPIC charge on my card?

A Claude Pro, Max or Team renewal, a usage credit purchase, or API credits bought in the Claude Console. Usage credits are charged separately from the subscription, so two receipts in one month is normal. Check Settings, then Billing on claude.ai and the Console Billing page before disputing a charge. Anthropic cannot refund while a bank dispute is open.

How do I cancel my Claude subscription?

On claude.ai or Claude Desktop, click your initials, choose Settings, then Billing, and click Cancel. Cancel at least 24 hours before the next billing date to avoid another charge. You keep the plan until the period ends. In the iPhone or Android app, tap your initials, then Billing, then Manage subscription. See Anthropic's cancel your Pro or Max subscription article.

Can I get a refund from Anthropic?

Payments are non-refundable except where the Consumer Terms or the law say otherwise. To check eligibility, open Get help in claude.ai, send a message and choose Claude Refund Request. iPhone app purchases are refunded by Apple through its Report a Problem page, not by Anthropic. Anthropic cannot refund while a bank dispute is open. API credits are non-refundable and expire one year after purchase.

About Anthropic

Anthropic is an AI safety and research company that develops the Claude family of AI models. It sells the Claude assistant to consumers and businesses through Pro, Max, Team and Enterprise plans, and sells API access to developers through prepaid credits in the Claude Console. Anthropic is a Public Benefit Corporation founded in 2021 and based in San Francisco.

Website: claude.ai
Support: support.claude.com
Billing region: US (USD)
Billed by: Anthropic, PBC
Products: Claude Pro, Claude Max, API credits
Revenue: Nearly $4.6 billion, 2025

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