01
Create a card for StubHub in Halocard
In your Halocard dashboard, create a new card, name it StubHub and set a limit that covers what you are about to pay.
StubHub
AcceptedHalocard is accepted
Halocard is accepted at StubHub. StubHub accepts all major credit and debit cards, PayPal, Apple Pay, Google Pay and StubHub gift cards on stubhub.com and in its app, and some buyers can split the cost with Afterpay. The billing address must match the one your bank has on file, and the checkout total includes StubHub's service and fulfillment fees.
What payment methods does StubHub accept?
Accepted
- AcceptedHalocard
- AcceptedCredit Cards
- AcceptedDebit Cards
- AcceptedPrepaid Cards
- AcceptedApple Pay
- AcceptedGoogle Pay
- AcceptedPayPal
- AcceptedStubHub Gift Cards
- Accepted with conditionsAfterpayOffered at checkout to some customers, with approval decided by Afterpay.
Not accepted
- Not acceptedBank Transfer (ACH)
- Not acceptedCryptocurrency
- Not acceptedStablecoins
How does StubHub appear on my statement?
StubHub, Inc.
What merchant category (MCC) is StubHub?
7922Merchant category
While Halocard has successfully processed transactions at StubHub, this isn't a guarantee of acceptance. Merchant acceptance can change at any time, and merchants can apply fraud and risk-based controls that prevent individual customers from using US-issued cards at checkout. We recommend using Halocard to make a test payment with StubHub in your own situation to confirm acceptance.
How to pay for StubHub with Halocard
02
Save the card under Settings
Go to Settings (in the StubHub app, open the first drop-down menu). Under Payment options for buying tickets, select Add new payment option, choose credit or debit card, enter the card info and billing address, then select Save.
03
Choose tickets and check the total
Find your event, choose your tickets and check the full cost, fees included, under Your order summary on the Review and buy page.
04
Pick the card on Select Payment Method
On the Select Payment Method page, choose credit card and select Continue. Pick your saved card, or select Add new payment and enter the card there.
05
Confirm the order went through
StubHub emails you whether the order went through. You can also check Orders under My Tickets in your StubHub account.
Official payment guidance from StubHub
- Payment methods StubHub accepts: https://support.stubhub.com/articles/61000276748-payment-methods-stubhub-accepts
- Add or update a card: https://support.stubhub.com/articles/61000276299-adding-updating-or-deleting-credit-cards
- Card declined help: https://support.stubhub.com/articles/61000276789-credit-card-declined
Tips for successful payments at StubHub
- AcceptedSave the card before an onsale under Settings, then Payment options for buying tickets, with its billing address, so checkout only needs you to pick it.
- AcceptedFill in every required field on the Contact and Addresses tabs in your StubHub Settings before you buy.
- AcceptedTurn on Include estimated fees under Filters on the event page to see ticket prices with StubHub's fees before you choose seats.
- AcceptedAdd your middle initial to the cardholder name if your bank has one on file.
Why do StubHub payments decline?
- "Something went wrong"
- Open Settings, check the Contact and Addresses tabs, and use the pencil to fill in any blank required fields. Save, then try the purchase again. If nothing is missing, contact StubHub support.
- The card will not add at checkout
- Make sure the billing address you enter matches the one your bank has, especially if you moved recently, and check whether a middle initial is needed in the name.
- Error asking you to check the card's security code
- Re-enter the card number, expiry and security code carefully. If the error stays, call the number on the back of the card or use another card.
- Your payment was unsuccessful, and the order didn't go through
- StubHub emails you when this happens. It usually means the card lacked funds for the total or the bank stopped a purchase outside normal spending. Confirm with the card issuer, then buy the tickets again.
StubHub payment FAQ
What should I do if StubHub declines or doesn't support my card?
Pay with a Halocard instead. StubHub accepts it, and as a US-issued Visa credit card held in US dollars it is accepted at checkouts that are strict about card type or country. Halocard is available for customers in the US and 120+ countries, so check that your country is supported, then make a card for StubHub in minutes. See the countries Halocard supports.
Can I use a virtual card for StubHub?
Yes. StubHub accepts Halocard, a US-issued Visa credit card that works like a debit card. Make a card just for StubHub and you are in full control: set a limit, lock it or cancel it whenever you like, without ever handing StubHub your bank card.
Can I keep my real card and address private from StubHub?
Yes, with Halocard. Halocard is a US-issued Visa credit card that gives you a separate card for each merchant, so StubHub only ever sees your Halocard, never your bank card. You choose the cardholder name and billing address on each card, so your home address stays out of StubHub's records. If StubHub is ever caught up in a data breach, cancel that one card and make a new one in seconds.
Does StubHub accept PayPal?
Yes. PayPal is one of StubHub's payment methods. Choose PayPal on the Select Payment Method page, review the order and select Buy with PayPal. You can also link PayPal under Payment options for buying tickets in your StubHub Settings.
Can I pay for StubHub tickets with Afterpay?
Some customers can. If Afterpay appears among the payment options at checkout, you can choose it to pay in installments, usually four payments over six weeks with the first due at purchase. Afterpay decides at checkout whether to approve the order, and you must meet its eligibility rules, including being at least 18.
What fees does StubHub charge buyers?
A service fee and a fulfillment fee, added at checkout. There is no set percentage: fees change with the ticket price, time to the event and demand. To see prices with fees, select Filters on the event page and turn on Include estimated fees. The full cost also shows under Your order summary on the Review and buy page.
Why do I see two StubHub charges on my card?
The first is usually an authorization held by your bank to check the card details and your ability to pay. With most banks it drops off within 2 to 5 business days. The second is the ticket order. StubHub charges come from StubHub, Inc.
Can I use a Visa or Mastercard gift card on StubHub?
Yes, once the gift card is registered with a billing address. If a registered Visa, Mastercard or Amex gift card still will not add, call the number on the back of the card. StubHub's own gift cards can also pay for tickets.
About StubHub
StubHub is an online ticket marketplace where fans buy and resell tickets to sports, concerts, theater and other live events on stubhub.com and in the StubHub app. Sellers set the prices, and orders are covered by the FanProtect Guarantee. Its parent, StubHub Holdings, is listed on the New York Stock Exchange as STUB.
- Website
- stubhub.com
- Support
- support.stubhub.com
- Billed by
- StubHub, Inc.
- Billing region
- United States ($USD)
- Products
- Concert Tickets, Sports Tickets, StubHub eGift Cards
- Revenue
- $1.7 billion, 2025
