01
Create a card for Airalo in Halocard
In your Halocard dashboard, create a new card, name it Airalo and set a limit that covers what you are about to pay.
Airalo
AcceptedHalocard is accepted
Halocard is accepted at Airalo. Airalo accepts Visa, Mastercard, American Express, UnionPay and JCB credit and debit cards, plus PayPal, Apple Pay and Google Pay, on airalo.com and in the app. Prices include any tax, and Airalo usually processes payments in USD.
What payment methods does Airalo accept?
Accepted
- AcceptedHalocard
- AcceptedCredit Cards
- AcceptedDebit Cards
- AcceptedApple Pay
- AcceptedGoogle Pay
- AcceptedPayPal
Not accepted
- Not acceptedPrepaid Cards
- Not acceptedBank Transfer (ACH)
- Not acceptedCryptocurrency
- Not acceptedStablecoins
What merchant category (MCC) is Airalo?
5818Digital goods: large digital goods merchants
How to pay for Airalo with Halocard
02
Log in and open the eSIM Store
On airalo.com choose eSIM Store, or in the app choose Store, and pick the eSIM for your destination. New users confirm sign-up with the code Airalo emails.
03
Select Buy Now and choose how to pay
Enter the card number, expiry date and security code, or pick Apple Pay, Google Pay or PayPal. To add Airmoney, select Apply Code/Use Airmoney.
04
Top up later from My eSIMs
Log in, open My eSIMs, tap Top up on the eSIM and select a package.
05
Turn on renewals under Details
Open My eSIMs, choose Details for the eSIM, scroll to Renewals and switch the toggle on. Each renewal is charged to your saved payment method.
Official payment guidance from Airalo
- Accepted payment methods: https://www.airalo.com/help/getting-started-with-airalo/E8DFWD88SHUX/what-payment-methods-do-you-accept/ZO8WP8OSR37I
- How to buy an eSIM: https://www.airalo.com/help/getting-started-with-airalo/E8DFWD88SHUX/how-do-i-purchase-an-esim/5MSXY5KUQ8LQ
- How renewals are paid: https://www.airalo.com/help/using-managing-esims/ZSEEHBT5HW6F/what-are-renewals-and-how-do-they-work/PM7FMOUCP2U9
Tips for successful payments at Airalo
- AcceptedTo use Airmoney with a card, choose the card first, then select Apply Code/Use Airmoney and enter the amount. A balance under $1.00 cannot be applied.
- AcceptedTurn on renewals only with a saved card. Airmoney cannot pay for them, and Airalo buys the renewal when 10% of your data is left.
- AcceptedIf you plan to add data later, pick a rechargeable eSIM. The Additional information tab shows this before you buy.
- AcceptedEnter the billing name and address exactly as they appear on your Halocard.
Why do Airalo payments decline?
- "VERIFY YOUR IDENTITY" shows instead of Buy
- The destination requires eKYC identity checks. Select Verify Your Identity, upload a document such as a passport and wait for the approval notification before you pay.
- A renewal payment cannot be processed
- The package does not renew and you are not charged. Update the saved card, then buy a top-up from My eSIMs to stay connected.
- There is no Top up button, or it does not work
- The eSIM is not rechargeable, or its network carrier has changed. Buy a new eSIM for the destination instead.
Airalo payment FAQ
Does Airalo accept PayPal?
Yes. PayPal is on Airalo's list of accepted payment methods, alongside credit and debit cards, Apple Pay, Google Pay and Airmoney. You can also cover part of the price with Airmoney by choosing PayPal and then Apply Code/Use Airmoney.
How do Airalo refunds work?
Use the Request Refund button in Package History under My eSIMs, or in Order Details under Profile, then Orders. Wrong purchases and changed plans are refunded in Airmoney only. For other eligible reasons you can choose Airmoney, which is instant, or your original payment method, which typically takes 7 to 10 business days and up to 30 days depending on your bank. Expired or fully used eSIMs are not eligible.
Which currency does Airalo charge in?
Airalo usually processes payments in USD, and its displayed prices include any VAT, GST or similar tax. The site supports 16 currencies. If your payment method's currency differs from the one you selected, your bank's conversion rate applies and international fees may be added.
How do I top up an Airalo eSIM?
Only rechargeable eSIMs can be topped up. Open My eSIMs, tap Top up on the eSIM and pay for the package the same way as a new eSIM. If you would rather not do this by hand, many eSIMs offer renewals, which buy the same package automatically when 10% of your data is left.
What if my Airalo eSIM does not arrive after I pay?
Most eSIMs and top-ups appear in My eSIMs instantly, and a delay usually lasts a few minutes. If an eSIM is not delivered within 70 minutes of purchase, Airalo refunds the order automatically and emails you to confirm.
About Airalo
Airalo is an eSIM store founded in 2019 that sells mobile data packages for travelers in more than 200 countries and regions. Customers buy local, regional and global eSIMs on airalo.com or in the Airalo app and install them on an unlocked phone. A funding round led by CVC valued the company at over $1 billion in July 2025.
- Website
- airalo.com
- Support
- airalo.com/help
- Billed by
- AirGSM Pte Ltd
- Billing region
- Singapore ($USD)
- Products
- Local eSIMs, Regional eSIMs, Discover+ Global eSIM
- Users
- Over 30 million users, 2026
