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Nous Research

AcceptedHalocard is accepted

Halocard is accepted at Nous Research. Nous Portal charges a payment card for its Plus, Super and Ultra monthly plans, and credit top-ups are paid through Stripe. Each paid plan adds monthly credits for models, hosted tools and cloud hosting, charged in advance.

What payment methods does Nous Research accept?

Accepted

  • AcceptedHalocard
  • AcceptedCredit Cards
  • AcceptedDebit Cards

Not accepted

  • Not acceptedPrepaid Cards
  • Not acceptedApple Pay
  • Not acceptedGoogle Pay
  • Not acceptedPayPal
  • Not acceptedBank Transfer (ACH)
  • Not acceptedCryptocurrency
  • Not acceptedStablecoins

What merchant category (MCC) is Nous Research?

5734Computer software stores

While Halocard has successfully processed transactions at Nous Research, this isn't a guarantee of acceptance. Merchant acceptance can change at any time, and merchants can apply fraud and risk-based controls that prevent individual customers from using US-issued cards at checkout. We recommend using Halocard to make a test payment with Nous Research in your own situation to confirm acceptance.

How to pay for Nous Research with Halocard

01

Create a card for Nous Research in Halocard

In your Halocard dashboard, create a new card, name it Nous Research and set a limit that covers what you are about to pay.

02

Open Manage Subscription in Nous Portal

Sign in at portal.nousresearch.com and open Manage Subscription. In Hermes Agent, the command hermes portal open goes to the same page.

03

Choose a plan and enter the card

Select Subscribe under Plus, Super or Ultra, then enter the card details from your Halocard dashboard.

04

Add credits with Top up

Under Top up on the plan page, pick $10, $20, $50, $100 or $200 and choose Pay with Stripe.

Tips for successful payments at Nous Research

  • AcceptedSubscribe from the Manage Subscription page in Nous Portal. In Hermes Agent, the command hermes portal open goes to the same page.
  • AcceptedTo add credits without changing plan, use Top up on the plan page in amounts of $10, $20, $50, $100 or $200.
  • AcceptedEnter the billing name and address exactly as they appear on your Halocard.
  • AcceptedSet the card limit above the full amount plus the hold Nous Research places when you pay. Nous Research may pre-authorize the card before a purchase to check it is valid and has the funds.

Why do Nous Research payments decline?

The card fails the pre-authorization check
Nous Research may pre-authorize the card to check it is valid and has the funds. Keep the card active with a limit above the plan price plus tax, then subscribe again.
A renewal charge fails after the card details change
The terms ask you to give Nous Research updated card details when the earlier ones are no longer valid. Send them through Nous Portal or write to support@nousresearch.com.

Nous Research payment FAQ

What should I do if Nous Research declines or doesn't support my card?
Pay with a Halocard instead. Nous Research accepts it, and as a US-issued Visa credit card held in US dollars it is accepted at checkouts that are strict about card type or country. Halocard is available for customers in the US and 120+ countries, so check that your country is supported, then make a card for Nous Research in minutes. See the countries Halocard supports.
Can I use a virtual card for Nous Research?
Yes. Nous Research accepts Halocard, a US-issued Visa credit card that works like a debit card. Make a card just for Nous Research and you are in full control: set a limit, lock it or cancel it whenever you like, without ever handing Nous Research your bank card.
How do I stop Nous Research charging me after I cancel?
The fastest way is to lock the Halocard you use for Nous Research. Halocard is a US-issued Visa credit card that gives you a separate card for each merchant, and locking one takes a couple of clicks in your Halocard dashboard. Nous Research can't charge that card again until you unlock it, so you stay in full control even when cancelling is slow or hard to find. To cancel with Nous Research as well: The terms say to click the cancellation link on the Nous Portal site while signed in to your account.
Can I keep my real card and address private from Nous Research?
Yes, with Halocard. Halocard is a US-issued Visa credit card that gives you a separate card for each merchant, so Nous Research only ever sees your Halocard, never your bank card. You choose the cardholder name and billing address on each card, so your home address stays out of Nous Research's records. If Nous Research is ever caught up in a data breach, cancel that one card and make a new one in seconds.
How much does Nous Portal cost?
Free costs $0 and covers free models only. Plus is $20 a month with $22 in credits, Super is $100 with $110, and Ultra is $200 with $220, as shown on the Manage Subscription page on 2026-10-06.
What happens to unused Nous Portal credits?
Some credits roll over, up to a cap of $10 on Plus, $50 on Super and $100 on Ultra.
Can I get a refund on a Nous Portal plan?
Nous Research says all fees are non-refundable, including for months an account was not used. If you upgrade, the unused part of your prepaid fee goes toward the new plan.

About Nous Research

Nous Research is an open-source AI lab that builds the Hermes models and the Hermes Agent. Its Nous Portal gives one account access to hundreds of models, hosted tools and cloud hosting, with monthly credit plans from $20 to $200 and a free tier.

Billed by
Nous Research, Inc.
Billing region
United States ($USD)

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